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Terms of Sale

Product Conditions Described
New
RPMFN1
Remiex Preferred Manufacturer Factory New Level 1
 
Remiex is an authorized distributor for these Manufacturers;
Remiex sources these products direct from the Manufacturer;
The products are Factory New in Box products;
Remiex QA department recommends this product due to its superior quality and product offering;
Remiex provides engineering services for customers looking to upgrade or replace unsatisfactory parts with these direct lines;
Ships same day if in stock and ordered by 3:00 p.m. EST. Otherwise, Manufacturer lead times may apply;
The Manufacturer's original warranty will apply.
RISCN1
Remiex Independent Supply Chain New Level 1
 
Remiex is not an authorized distributor or an affiliate of the Manufacturer of RISCN1 products;
Remiex sources these products through independent channels including resellers, the original manufacturer (not as an authorized distributor), and online marketplaces, allowing Remiex to obtain competitive buying rates;
The products are genuine, new in box, and unused;
The products may vary as to country of origin, accessories and other items included with the product, the language used on the packaging, parts and instructions, and the contents of any printed material;
For quality assurance purposes, some products may not have a factory seal. This denotes that the product was inspected to ensure quality and authenticity;
Remiex engineering team does not make any recommendations regarding this product;
Remiex engineering team offers services to upgrade or replace RISCN1 products to RPMFN1 lines;
Ships same day if in stock and ordered by 3:00 p.m. EST. Otherwise Supply Chain lead times apply;
All RISCN1 items purchased from Remiex International are covered by Remiex industry-leading Remiex Quality Assurance ("RQA") 2-Year Warranty. Because Remiex is not an authorized distributor of RISCN1 products, the Original Manufacturer's warranty may not apply.
Remiex Certified PreOwned
RQANS1
Remiex Quality Assurance NEVER USED Surplus Level 1
 
Remiex is not an authorized surplus dealer or affiliate for the Manufacturer of RQANS1 products unless explicitly stated otherwise;
Remiex sources these products through independent channels including Original Equipment Manufacturers (OEM), Internet exchanges, direct or independent distributors, miscellaneous resellers, auctions, or direct from user tool cribs;
The products are genuine, in surplus never used original packaging, but they may be older date codes or series than that available direct from the factory or authorized dealers;
The products may vary as to country of origin, accessories and other items included with the product, the language used on the packaging, parts and instructions, and the contents of any printed material;
For quality assurance purposes some products may not have a factory seal. This denotes that the product was inspected to ensure quality and authenticity, or it indicates that the previous owner opened the seal. In either event, the unit will go through Remiex Quality Assurance review;
Remiex engineering team does not make any recommendations regarding this product;
Remiex engineering team offers services to upgrade or replace RQANS1 products to RPMFN1 lines;
In stock items ship in 1-2 days to ensure Remiex Quality Assurance inspections. Some eligible products may ship within 24 hours.
All RQANS1 items purchased from Remiex International are covered by Remiex industry-leading RQA 1-Year Warranty. Because Remiexis not an authorized distributor of RQANS1 products, the Original Manufacturer's warranty may not apply.
RQANS2
Remiex Quality Assurance NEVER USED Surplus Level 2
 
Remiex is not an authorized surplus dealer or affiliate for the Manufacturer of RQANS2 products unless explicitly stated otherwise;
Remiex sources these products through independent channels including Original Equipment Manufacturers (OEM), Internet exchanges, direct or independent distributors, miscellaneous resellers, auctions, and direct from user tool cribs;
The products are genuine, in surplus never used Remiex packaging, but they may be older date codes or series than that available direct from the factory or authorized dealers;
The products may vary as to country of origin, accessories and other items included with the product, the language used on the packaging, parts and instructions, and the contents of any printed material;
If in factory packaging, the unit will not likely have a factory seal. The unit will go through Remiex Quality Assurance review;
Remiex engineering team does not make any recommendations regarding this product;
Remiex engineering team offers services to upgrade or replace RQANS2 products to RPMFN1 lines;
In stock items ship in 2-5 days to ensure Remiex Quality Assurance inspections. Some eligible products may ship within 24 hours;
All RQANS2 items purchased from Remiex International are covered by Remiex industry-leading RQA 1-Year Warranty. Because Remiex is not an authorized distributor of RQANS2 products, the Original Manufacturer's warranty may not apply.
RQAUS1
Remiex Quality Assurance USED Surplus Level 1
 
Remiex is not an authorized surplus dealer or affiliate for the Manufacturer of RQAUS1 products unless explicitly stated otherwise;
Remiex sources these products through independent channels including Original Equipment Manufacturers (OEM), Internet exchanges, direct or independent distributors, miscellaneous resellers, auctions, and direct from user tool cribs;
The products are genuine, used, and packed in Remiex packaging, and they may be older date codes or series than that available direct from the factory or authorized dealers;
The products may vary as to country of origin, accessories and other items included with the product, the language used on the packaging, parts and instructions, and the contents of any printed material;
The products may show signs of use and may be marked with evidence of the prior owner's use (e.g., tracking numbers, identification tags, etc.);
All products go through Remiex rigorous quality assurance process;
Remiex engineering team does not make any recommendations regarding this product;
Remiex engineering team offers services to upgrade or replace RQAUS1 products to RPMFN1 lines;
Ships in 2-10 days to ensure Remiex Quality Assurance inspections if in stock;
All RQAUS1 items purchased fromRemiex International are covered by Remiex industry-leading RQA 1-Year Warranty. Because Remiex is not an authorized distributor of RQAUS1 products, the Original Manufacturer's warranty may not apply.
Condition Codes for Rockwell Allen Bradley
RQAS1
Remiex Quality Assurance Surplus Level 1
 
Remiex is not an authorized surplus dealer or affiliate for the Manufacturer of RQAS1 products unless explicitly stated otherwise;
Remiex sources these products through independent channels including Original Equipment Manufacturers (OEM), Internet exchanges, direct or independent distributors, miscellaneous resellers, auctions, or direct from user tool cribs;
The products are genuine, in original packaging, but they may be older date codes or series than that available direct from the factory or authorized dealers;
The products may vary as to country of origin, accessories and other items included with the product, the language used on the packaging, parts and instructions, and the contents of any printed material;
For quality assurance purposes some products may not have a factory seal. This denotes that the product was inspected to ensure quality and authenticity, or it indicates that the previous owner opened the seal. In either event, the unit will go through Remiex Quality Assurance review;
Remiex engineering team does not make any recommendations regarding this product;
Remiex engineering team offers services to upgrade or replace RQAS1 products to RPMFN1 lines;
In stock items ship in 1-2 days to ensure Remiex Quality Assurance inspections. Some eligible products may ship within 24 hours.
All RQAS1 items purchased from Remiex International are covered by Remiex industry-leading RQA 1-Year Warranty. Because Remiex is not an authorized distributor of RQAS1 products, the Original Manufacturer's warranty may not apply.
RQAS2
Remiex Quality Assurance Surplus Level 2
 
Remiex is not an authorized surplus dealer or affiliate for the Manufacturer of RQAS2 products unless explicitly stated otherwise;
Remiex sources these products through independent channels including Original Equipment Manufacturers (OEM), Internet exchanges, direct or independent distributors, miscellaneous resellers, auctions, and direct from user tool cribs;
The products are genuine and packed in Remiex packaging, but they may be older date codes or series than that available direct from the factory or authorized dealers;
The products may vary as to country of origin, accessories and other items included with the product, the language used on the packaging, parts and instructions, and the contents of any printed material;
If in factory packaging, the unit will not likely have a factory seal. The unit will go through Remiex Quality Assurance review;
Remiex engineering team does not make any recommendations regarding this product;
Remiex engineering team offers services to upgrade or replace RQAS2 products to RPMFN1 lines;
In stock items ship in 2-5 days to ensure Remiex Quality Assurance inspections. Some eligible products may ship within 24 hours;
All RQAS2 items purchased from Remiex International are covered by Remiex industry-leading RQA 1-Year Warranty. Because Remiex is not an authorized distributor of RQAS2 products, the Original Manufacturer's warranty may not apply.
RQAS3
Remiex Quality Assurance Surplus Level 3
 
Remiex is not an authorized surplus dealer or affiliate for the Manufacturer of RQAS3 products unless explicitly stated otherwise;
Remiex sources these products through independent channels including Original Equipment Manufacturers (OEM), Internet exchanges, direct or independent distributors, miscellaneous resellers, auctions, and direct from user tool cribs;
The products are genuine, may have previously been powered, and packed in Remiex packaging, and they may be older date codes or series than that available direct from the factory or authorized dealers;
The products may vary as to country of origin, accessories and other items included with the product, the language used on the packaging, parts and instructions, and the contents of any printed material;
The products may show signs of use and may be marked with evidence of the prior owner's use (e.g., tracking numbers, identification tags, etc.);
All products go through Remiex rigorous quality assurance process;
Remiex engineering team does not make any recommendations regarding this product;
Remiex engineering team offers services to upgrade or replace RQAS3 products to RPMFN1 lines;
Ships in 2-10 days to ensure Remiex Quality Assurance inspections if in stock;
All RQAS3 items purchased from Remiex International are covered by Remiex industry-leading RQA 1-Year Warranty. Because Remiex is not an authorized distributor of RQAS3 products, the Original Manufacturer's warranty may not apply.
Note
Regarding Rockwell Allen Bradley Products
Rockwell Disclaimer: The product is used surplus. Remiex is not an authorized surplus dealer or affiliate for the Manufacturer of this product. The product may have older date codes or be an older series than that available direct from the factory or authorized dealers. Because Remiex is not an authorized distributor of this product, the Original Manufacturer’s warranty does not apply. While many Allen-Bradley PLC products will have firmware already installed, Remiex makes no representation as to whether a PLC product will or will not have firmware and, if it does have firmware, whether the firmware is the revision level that you need for your application. Remiex also makes no representations as to your ability or right to download or otherwise obtain firmware for the product from Rockwell, its distributors, or any other source. Remiex also makes no representations as to your right to install any such firmware on the product. Remiex will not obtain or supply firmware on your behalf. It is your obligation to comply with the terms of any End-User License Agreement or similar document related to obtaining or installing firmware.
1. Supply Chain Surcharge Fee / Logistics Fee:
 
1.1. Due to huge demands in the global supply chain network, shortages in raw materials (from cardboard and metal to electronics and componentry) have led to a demand that far exceeds supply and as a result we are seeing a global increase in all costs from our suppliers. Therefore we have instituted a SUPPLY CHAIN FEE / LOGISTICS FEE of $15.00 per order. This has been a difficult decision, but we make it to ensure we can continue to be your number one supplier of choice.
2. Surplus Standard Lead Time:
 
2.1 We ship thousands of units every day and all of them go through the same strict Quality Assurance system. To complete Quality Control and Testing, we require 1-2 business days for RQANS1, 2-5 business days for RQANS2, and 2-10 business days for RQAUS1.
2.2 If the order is not a true Emergency then Remiex.com will make every attempt to ship within 48 hours of your order confirmation at no surcharge. Emergency same day Quality Control/Testing lead time is available only with Rush Fee applied.
2.3 If you request us to ship the item(s) by UPS Next Day or Second Day Air (etc.) without choosing to pay the Rush Fee, the lead time will be 2-10 business days before we ship. If you need us to ship within 24 hours of your order please contact your sales representative or email sales@remiex.com or call +1 (305) 227-2743.
3. Lead Time on RPMFN1 and RISCN1:
 
3.1 Order shipment will be confirmed before the end of the next business day.
4. Emergency RUSH Service:
 
4.1 Same Day Quality Control, Repair and Testing lead time is Available. We can ship same day on emergency orders received prior to 3 p.m. EST (U.S.). Rush Fee is 20% of order volume ($250.00 minimum) before 12 pm EST, or 30% of order volume($350.00 minimum) from 12 pm EST to 3 pm EST (limited to product/repair availability).
4.2 Rush Surplus Orders Received after 3 P.M. EST (U.S.) Ship the next business day with Rush Fee applied. If you would like to upgrade an order to Emergency same-day Rush status please contact your sales representative or call +1 (305) 227-2743.
5. Please Read - RUSH Order Statement:
 
5.1 Remiex.com would like to accommodate your order needs in the best way possible. In order to protect true machine down high priority shipping requests we must include a surcharge for same day Quality Control/Testing lead time. If we do not then we can not effectively guarantee a customer in a true crisis situation a priority shipment.
5.2 Every item leaving Remiex.com must be reviewed and tested by Quality Assurance, packaged and inspected prior to leaving the building. In order to prevent the system from accepting non-critical orders as rushes we include a 20% surcharge($250.00 minimum) before 12 pm EST, or 30%($350.00 minimum) from 12 pm EST to 3 pm EST.
5.3 We experience 20-30 true same day emergencies everyday. We ship thousands of units everyday and all of them go through the same Quality Assurance system. In order to move a unit to the front of the line and directly to a Quality Control Team Member there must be a surcharge.
5.4 If the unit is not required as a true emergency then Remiex.com will make every attempt to ship within 48 hours of your order confirmation at no surcharge.
6. Payment for goods and payment of applicable taxes:
 
6.1 Customer represents that any supplied credit card or similar information is true and correct and customer has all proper rights in same, that all charges will be honored by customer's credit card company and that it will pay all credit card fees as charged.
6.2 Customer shall also pay all applicable sales tax. Customer shall indemnify, defend and hold Remiex and its personnel harmless against any claims against some or all of them in relation hereto.
7. International Orders
 
7.1 Orders that are shipped to countries outside of the U.S. may be subject to import taxes, customs duties and fees levied by the destination country.
7.2 These charges for customs clearance must be paid by the recipient; we have no control over these charges and cannot predict what they may be.
7.3 Customs policies vary widely from country to country. Please contact your local customs office for information. When customs clearance payment and/or procedures are required it can cause delays beyond our delivery estimates.
7.4 Credit Card verification may take up to 72 hours. Wire Transfers: Allow 3 - 5 business days for receipt of funds.
7.5 Remiex International’s Emergency Testing Service will expedite the orders, sales, processing, testing, quality assurance, and packaging processes but will not expedite the Credit Card Verification or Wire Transfer processes, or expedite a carrier’s shipping schedule, as these are separate processes/businesses from those of Remiex
7.6 Should any part of this transaction contravene CA or U.S. Export laws, this transaction shall be immediately void and unenforceable.
8. Minimum Order Charge
 
8.1 In order to maintain a high quality process there is a $700.00 minimum order required.